Okidata C7500 spots on label media

Discussion in 'Printer Repair' started by bcox9, Oct 25, 2011.

  1. bcox9

    bcox9

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    Hi,

    I have a vivo label system, which uses the okidata C7500 printer. I am using it to print stickered label material.

    I recently changed the imagebelt and fuser, ever since I am getting spots on my label media when it comes out of the printer. The spots are very small, but are progressively getting worse and they are in a pattern that is almost exactly 1.75 inches apart then it repeats.

    I called vivo support and they told me to buy new cyan and magenta drums, because those are the two colors that are most prominent in the spots. However I read online that a person using a okidata c7500 had the same problem, replaced the drum and still had the same spots on his label media.

    I really don't think highly of vivo support, and the fact that I had no problems, then replaced the fuser and started having problems which are using the same drums as before makes me think it's not the drums.

    I haven't had any label or paper jams in the printer, and I keep it thouroughly cleaned when I am printing.

    Thank you,
    -Ben
     
    bcox9, Oct 25, 2011
    #1
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