Hi,
I have a vivo label system, which uses the okidata C7500 printer. I am using it to print stickered label material.
I recently changed the imagebelt and fuser, ever since I am getting spots on my label media when it comes out of the printer. The spots are very small, but are progressively getting worse and they are in a pattern that is almost exactly 1.75 inches apart then it repeats.
I called vivo support and they told me to buy new cyan and magenta drums, because those are the two colors that are most prominent in the spots. However I read online that a person using a okidata c7500 had the same problem, replaced the drum and still had the same spots on his label media.
I really don't think highly of vivo support, and the fact that I had no problems, then replaced the fuser and started having problems which are using the same drums as before makes me think it's not the drums.
I haven't had any label or paper jams in the printer, and I keep it thouroughly cleaned when I am printing.
Thank you,
-Ben
I have a vivo label system, which uses the okidata C7500 printer. I am using it to print stickered label material.
I recently changed the imagebelt and fuser, ever since I am getting spots on my label media when it comes out of the printer. The spots are very small, but are progressively getting worse and they are in a pattern that is almost exactly 1.75 inches apart then it repeats.
I called vivo support and they told me to buy new cyan and magenta drums, because those are the two colors that are most prominent in the spots. However I read online that a person using a okidata c7500 had the same problem, replaced the drum and still had the same spots on his label media.
I really don't think highly of vivo support, and the fact that I had no problems, then replaced the fuser and started having problems which are using the same drums as before makes me think it's not the drums.
I haven't had any label or paper jams in the printer, and I keep it thouroughly cleaned when I am printing.
Thank you,
-Ben