problem with printer head

Discussion in 'Hewlett Packard' started by shmu26, May 19, 2016.

  1. shmu26

    shmu26

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    I have a HP officejet pro 6830,
    second time in a year the printer head broke.
    The first time it was under warranty.
    My 1 year warranty ran out a month ago, but HP says they will give me a free extension of 2 years, and fix the printer.
    What's up with this? Why does the printer head break so often? I use the printer very moderately, in a good, clean environment.
    I am using genuine HP ink cartridges.
     
    shmu26, May 19, 2016
    #1
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  2. shmu26

    chiques

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    I was given this printer with the same problem. I decided to watch this video and purchase a used printer head and cartridges (knowing the risks). I replaced the printer head but it still error's our 'Problem with printer head'.
     
    chiques, Sep 13, 2020
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