Problems installing Epson software on MacBook Pro

Discussion in 'Printer Drivers' started by Suzanne Walker, Apr 28, 2018.

  1. Suzanne Walker

    Suzanne Walker

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    I purchased an Epson WorkForce Pro WF-4740 printer yesterday. Since Mac's do not have a disk drive, I downloaded the software and drivers from the Epson site (and updated to the newest version). Everything went well until I tried to install the Scanner software. It just kept going around in a loop and never installed. Everything else works the way it should. I called Epson tech support and after taking over my computer they determined the reason was I had adware on my Mac. They offered to sell me Adware remover for $159. I declined. (I can scan from the printer to a flash drive, so that is a work-around.) But it would be so much more convenient if I could scan from my Mac.

    Has anyone else had this problem? If so, how did you resolve the problem?
     
    Suzanne Walker, Apr 28, 2018
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