scangear error code

Discussion in 'Printer Repair' started by printerpilot, Mar 16, 2013.

  1. printerpilot

    printerpilot

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    Hi
    i bought a Pixma MG2100 all-in-one-printer but it will not install the scanner driver on my AMD computer under XP SP3. Printer and copying works fine.It will however install on my laptop with same system, and on a Win 7 laptop, with scanner working. It gives error Scangear USB cable not connected, Scanner turned off, error code 5, 156, 61
    I have tried all routine checks (uninstall, reinstall, manual install through device manager etc) but no way. It will not update the driver (appears with yellow ! under device manager).

    Any good ideas?
     
    printerpilot, Mar 16, 2013
    #1
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  2. printerpilot

    SuppliesOutlet

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    Have you tried to uninstall and re install the program in its entirety?

    Adrian
     
    SuppliesOutlet, Mar 26, 2013
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