Scanner scans every other page -WF-7610

Dec 30, 2021
I have the Epson WF-7610. It scans every other page when I use the ADF, irregardless whether is single or double sided. It will scan one side when I press the scan button for each page. Moreover, it will scan properly in double-side mode when I use the touchscreen on the printer, so it is definitely a software issue. I have reinstalled the software for the printer/scanner to no avail.
Epson does not provide a adequate support for personal issues. Anyone familiar with my issue?

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