Taskalfa 2551ci - White spots/smudge

Joined
May 26, 2016
Messages
1
Hello everyone.

We have a Kyocera TASKalfa 2551ci device. Usually it works fine, but sometimes when we print, a white smudge appears on the paper. This usually happens with blue color.
I attached a picture of the printout.

Its not always at the same place and not all the time.
I tried a Drum refresh and Calibration but nothing.

There is enough paint in the toner.

Any suggestions?

Regards,

Adam
 

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Joined
Jan 10, 2017
Messages
24
The problem is within the blue developer unit.
A simple solution is to get the unit out, and shake it, so the toner places evenly on the roller.
If that doesnt help, change the unit to new one
 

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