what is causing my waste hopper to over fill so soon

Discussion in 'Canon' started by BobY, Mar 11, 2017.

  1. BobY

    BobY

    Joined:
    Mar 11, 2017
    Messages:
    1
    Likes Received:
    0
    I have a Canon MF8580cdw. I recently bought refilled toner cartridges and installed them. Since replacing the cartridges I have printed about 200 -250 business letters. Suddenly a grey streak started appearing on one side of the letters. I spoke with Canon Tech Support and we determined the problem was with the toner cartridge.

    So I contacted the guy that sold me the cartridge and he claims the problem is that the waste hopper is overfilling. Which I think I have confirmed via some searching online.

    The refill guy claims that the reason the waste hopper is filling so soon is because I am printing a lot of black on the page and very little of another color. In this case, the entire letter was black except for the signature which was blue.

    Is this a true cause of this? If so, is there any way to avoid it?

    Thanks,
    Bob
     
    BobY, Mar 11, 2017
    #1
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.