Brother eject / exit rollers reversing direction causing jam


Joined
Apr 12, 2018
Messages
1
My Brother MFC-8710DW Laser printer keeps jamming everytime I try to print. It happens when it reaches the exit rollers and just curls/wrinkles up. I even disassembled the printer to clean the rollers. At first it started working again but began to jam again in the middle of a duplexing print job. At this point I noticed that the eject rollers had reversed direction and this was causing the jam whenever the paper reached the rollers for them to pull the paper through but instead because they were going in wrong direction a jam occurs. If I leave the back cover open I can print everytime and just catch the paper as it comes out the back. Is there a duplex sensor somewhere that could be stuck and it thinks its in duplex mode? Any help is appreciated?
 
Last edited by a moderator:
Ad

Advertisements


Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top