Hello Everyone,
I am new to this forum and need some assistance. I recently purchased 2 workcentre pro 90's and one workcentre pro c3545 from an office that shut down. The office removed the hard drives from the machines prior to selling them to me. I have acquired the service manual for the c3545 but can not find the pro90 so if you know where I can acquire the pro 90 service manual I would greatly appreciate it and of course pay some finders fee as well. I have heard about this PWS software but have no idea how to locate it, so any assistance there is much appreciated as well.
Ok so here is the problem I am having with the three machines..... I start them and it takes a few minutes to start up and then I receive "communications problem encountered. Reset system by turning off and then on again". There are no error codes and the error it shows is pretty vague. I have reset the machine numerous times with the same error. Any thoughts of steps to take to resolve this. I mean with that error on the control panel if I click on machine status or any other buttons the screen does not change. Will I have to find a Xerox hard drive and install it since it was there prior to them selling it to me? I understand I have a lot of questions on this one post and I appreciate any assistance you can proved. Please let me know if you need more information.
Thank You
I am new to this forum and need some assistance. I recently purchased 2 workcentre pro 90's and one workcentre pro c3545 from an office that shut down. The office removed the hard drives from the machines prior to selling them to me. I have acquired the service manual for the c3545 but can not find the pro90 so if you know where I can acquire the pro 90 service manual I would greatly appreciate it and of course pay some finders fee as well. I have heard about this PWS software but have no idea how to locate it, so any assistance there is much appreciated as well.
Ok so here is the problem I am having with the three machines..... I start them and it takes a few minutes to start up and then I receive "communications problem encountered. Reset system by turning off and then on again". There are no error codes and the error it shows is pretty vague. I have reset the machine numerous times with the same error. Any thoughts of steps to take to resolve this. I mean with that error on the control panel if I click on machine status or any other buttons the screen does not change. Will I have to find a Xerox hard drive and install it since it was there prior to them selling it to me? I understand I have a lot of questions on this one post and I appreciate any assistance you can proved. Please let me know if you need more information.
Thank You