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- Sep 5, 2023
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Zebra label printers may experience one-off events that temporarily interrupt communication with the SpecVet software.
Here's what you can do to troubleshoot if problems arise.
If a label printer is not communicating with SpecVet, first try power cycling that label printer and try printing your label again.
To reset your zebra label printer, first turn the on/off switch on the back of the unit on and then completely unplug it for 5-10 seconds. Plug it back in and make sure the Ethernet cable connected to the printer is also firmly in place.
After the power cycle, try to print a SpecVet label. If there are still communication errors, continue with the suggestions below.
Sometimes Zebra label printers flash red, green, amber, or just a combination of them. If you do not have a solid green light on top of your Zebra Printer Troubleshooting and you are experiencing issues, they may be resolved by following the troubleshooting steps below.
Here's what you can do to troubleshoot if problems arise.
If a label printer is not communicating with SpecVet, first try power cycling that label printer and try printing your label again.
To reset your zebra label printer, first turn the on/off switch on the back of the unit on and then completely unplug it for 5-10 seconds. Plug it back in and make sure the Ethernet cable connected to the printer is also firmly in place.
After the power cycle, try to print a SpecVet label. If there are still communication errors, continue with the suggestions below.
Sometimes Zebra label printers flash red, green, amber, or just a combination of them. If you do not have a solid green light on top of your Zebra Printer Troubleshooting and you are experiencing issues, they may be resolved by following the troubleshooting steps below.