Hi,
Please help if you can, i keep getting this error, the paper is stuck in the fuser unit, i remove it then it just jams again.
The only what i seem to be able to print is to use the MP Tray and open the back tray and it goes through fine but any time i use the big tray it jams.
I have take it apart over ten times and cannot see any paper or small pieces anywhere but it just keeps jamming.
I have attached some images of how the paper is being crumpled.
Any help will be much appreciated.
Thanks
Rachel
Please help if you can, i keep getting this error, the paper is stuck in the fuser unit, i remove it then it just jams again.
The only what i seem to be able to print is to use the MP Tray and open the back tray and it goes through fine but any time i use the big tray it jams.
I have take it apart over ten times and cannot see any paper or small pieces anywhere but it just keeps jamming.
I have attached some images of how the paper is being crumpled.
Any help will be much appreciated.
Thanks
Rachel
