ADF Error from Oki MC363


Joined
Jan 25, 2021
Messages
1
Hello there,

im searching for a hint, suggestion or probably solution for the problem described below.

We use Oki MC363 (no warranty anymore) and the ADF Part doesnt work anymore. When i put 1, 2 or more paper in the adf section on top of the printer this original documents arent moved into the printer for copy.

I feel like the black feeding device that pushes itself onto the paper to pull it inside for copy doesnt work anymore (but only a thought from my side)

Is that Problem a known issue maybe from the model? Could that be solved easily or would the ADF entirely have to be exchanged?

Thanks for the time reading my problem and for any reply regarding the topic

TheCompanySupport
 
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