Brother DCP-L2540DW Vertical lines appearing (said normal by Customer Service)

Sep 25, 2019
Hi everyone,

I have Brother DCP-L2540DW which is a monochrome laser. I tried printing out a full black and white photo and it was showing the output as attached. I sent it to its service and they told me that this kind of print output is normal for a Monochrome Laser, is this true or they are trying to fool me? Should I demand a replacement or fix? The printer still falls under warranty.


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