- Joined
- Mar 2, 2020
- Messages
- 1
I have a Brother MFC-L8900 CDW Printer connected to the network with a static IP address and a Lenovo E73 running Windows 10 Pro-64bit.
I am trying to scan document to a PDF and I am receiving an error that says, “Cannot contact scanner”. However, I am able to print to it with no issue.
I have checked the physical connections of the printer and they are fine. I checked the port protocol and the number and they are set to UDP, Port 54925. I removed the printer and reinstalled it with the updated Driver and it was working fine until three days later.
Can anyone provide me with another solution please?
I am trying to scan document to a PDF and I am receiving an error that says, “Cannot contact scanner”. However, I am able to print to it with no issue.
I have checked the physical connections of the printer and they are fine. I checked the port protocol and the number and they are set to UDP, Port 54925. I removed the printer and reinstalled it with the updated Driver and it was working fine until three days later.
Can anyone provide me with another solution please?