Brother QL-500 Prints Blank Label After Label

Joined
Jun 3, 2010
Messages
1
I have just switched to a new computer at work, and since, I have had nothing but problems with printers.

The first printer seems to be fixed.

My label printer is a Brother QL-500. I print shipping labels from Firefox, and it keeps selecting 11/7 x 3 1/2 by default. I have changed the printer defaults in Windows (XP), and in about:config in Firefox. No matter what, the print API always selects the wrong label.

After manually selecting the correct label (2 3/7 x 4) and printing, it will eject a blank label after the label.

Does anybody have any idea? I have wasted too much of the company's money trying to fix the problem, just for it to revert to these weird settings.

Thanks,
mark
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top