Fuser Errors abound

Joined
Nov 7, 2014
Messages
1
Hello all,

I work for a small business that uses HP 4014n printers for all of our letter-sized printing needs. To stay ahead of the game, we keep and store genuine HP maintenance kits in the server room so we can quickly fix a printer up when it needs a maintenance kit installed. Recently, the last 4 (Yes, FOUR) maintenance kits we've installed have had fuser errors - runs, toner not properly bonding to the paper, and 50.2 fuser errors. These maintenance kits were ordered from different vendors, and we've used them all in the past before with no issues. The only thing that's changed is that now we store them in the server room that is constantly air conditioned -- would storing these maintenance kits in an area with constant AC cause any problems? Has anyone ever had this issue before? Thanks
 
Joined
May 17, 2015
Messages
4
Storing them in that area should not cause a problem. I have listed the error code and instructions below. You could have a problem with the power supply.

50.2: Fuser warm-up service

1. Power cycle the product to determine if
the error is persistent.
2. Verify that the correct fuser model is
installed in the product.
3. Verify that the correct voltage fuser is
installed in the product.
4. Verify that the fusing assembly is firmly
seated in the product chassis. Reseat
 

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