How to Fix the Xerox Printer Out of Paper Error

Oct 6, 2023
We’ve all been there – you’re in the middle of an important print job, and your trusty Xerox printer suddenly displays the dreaded “Out of Paper” error message. While it can be frustrating, the good news is that this issue is usually straightforward to resolve. This blog post walks you through the typical steps to fix the Xerox printer “Out of Paper” error and get your printing back on track.

1. Check the Paper Tray:

The first and most obvious step is to inspect the paper tray. Ensure it is correctly loaded with the right type and size of paper. If the paper is misaligned or running low, the printer may incorrectly report it as “Out of Paper.” Here’s what to do:

– Open the paper tray and examine the paper stack. Make sure it’s neatly aligned and within the tray’s capacity.

– If the paper is misaligned or only a tiny amount is left, add more commentary, align it properly, and close the tray securely.

2. Inspect for Jammed Paper:

Paper jams commonly cause the “Out of Paper” error. Even a tiny piece of paper stuck inside the printer can disrupt the paper feed. To resolve this:

– Turn off the printer and unplug it to prevent any electrical mishaps.

– Carefully open the printer cover, including any access doors designed for paper jam removal.

– Gently pull out any jammed paper. Be sure to follow the printer’s guidance on where to pull the form.

– Once the paper jam is cleared, close all covers securely.

3. Verify Paper Settings:

Your Xerox printer needs to be configured correctly for the type and size of paper you use. Incorrect paper settings can trigger the “Out of Paper” error. To ensure your settings are accurate:

– Access the printer’s control panel or settings menu.

– Verify that the paper type and size settings match the paper in the tray. You can adjust these settings from the printer’s control panel or your computer’s print dialog.

– Save any changes and try printing again.

4. Update Printer Firmware:

Outdated printer firmware can sometimes lead to error messages. Check the Xerox website for firmware updates specific to your printer model. Installing the latest firmware can help resolve such issues.

5. Clean Paper Feed Rollers:

Over time, paper dust and debris can accumulate on the feed rollers, causing paper feed problems. To clean the rollers:

– Consult your printer’s manual for guidance on accessing and cleaning the feed rollers.

– Use a lint-free cloth lightly dampened with water (or a specific cleaning solution recommended for your printer) to wipe the rollers clean.

– Allow the rollers to dry, then replace them as the manual instructs.

6. Restart the Printer:

Sometimes, simply restarting your printer can clear temporary errors. Please turn off the printer, unplug it from the power source, wait for a minute, and then plug it back in and power it on.

7. Contact Xerox Support:

If none of the above steps resolve the “Out of Paper” error, contacting Xerox customer support is a good idea. They can provide further assistance and guidance for your specific printer model. Remember, the “Out of Paper” error in your Xerox printer is usually a minor issue you can address alone. Following these steps, you can quickly troubleshoot the problem and get your printer back to producing high-quality prints. If all else fails, don’t hesitate to contact Xerox support for professional assistance and guidance.

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