HP 8710 not working


Joined
Jan 31, 2021
Messages
2
I installed an 8710 4 years ago, in my brothers house and his wife (mouse clickers). Today I spent hours and got nowhere.
Is there a way to reset printer to default, uninstall software? Since all passwords all lost in space ;)
THX
 
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Joined
Mar 24, 2019
Messages
132
If using Windows OS go to Printers and Devices and select your printer, it might already be set as default, if it is try running troubleshooter by right clicking device/properties-should be a tab for troubleshooting and you can access driver install as well.
 
Joined
Jan 31, 2021
Messages
2
If using Windows OS go to Printers and Devices and select your printer, it might already be set as default, if it is try running troubleshooter by right clicking device/properties-should be a tab for troubleshooting and you can access driver install as well.
You might not believe this BUT I have always told people to use manufactures ink cartridges. They have bain chips in them, since I have always reminded my brother to use only HP cartridges.....the cheap SOB very rarely does. So I took a new box with me just in case. Replaced the wholesale refill with brand X ink. Fired up the first computer and the lo and behold the printer started to spit out pages that were in memory and same with the second computer. All I did was stare at him and shook my head. I didn't say anything then I just left. His wife called me today and tanked me.
 
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Joined
Mar 24, 2019
Messages
132
I wonder if that issue applies to cartridges manufactured by 3rd parties under the OEM's brand, had an older printer that OEM stopped manufacturing and except for one supplier who had some expired cartridges in stock, other suppliers only carried 3rd party cartridges. Always had problems with the 3rd party cartridges (usually only clogging issues), rarely with the expired ones.
 

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