I have an HP OfficeJet Pro 7740 which won't print custom sizes

Discussion in 'Hewlett Packard' started by LADesignerGuy, Mar 16, 2019.

  1. LADesignerGuy

    LADesignerGuy

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    I want to print A9 envelopes but there is no setting for A9 or custom sizes. That is often frustrating to me. Does anyone know of a work around for this problem. I have tried using sized of things that are close but that doesn't always give me the results I want. HP used to have a custom size alternate but no longer seems to allow that. Anybody know why?
     
    LADesignerGuy, Mar 16, 2019
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  2. LADesignerGuy

    ruffin

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    ruffin, Mar 16, 2019
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  3. LADesignerGuy

    LADesignerGuy

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    Thank you Ruffin,
    I am able to design any envelope I want from Microsoft Office/Word and various illustrator software. I'm a designer so coming up with the envelope or any shape or size paper or envelope is no problem. The problem is my HP OfficeJet Pro 7740 Wide Format All-in-One Series driver/software doesn't allow me to print any size I want. It does not allow me even create a custom size. I just got this printer as a replacement to a printer that broke down which was under an extended warranty. They get to choose the printer they replace my broken one with. So, to explain in another way, I want to print on a typical size envelope such as A9, (5-3/4" x 8-3/4") which is for a one fold 8-1/2" x 11" paper or card which the printer driver does not allow. I am looking for a work around to this. HP support has no help except to say "the printer can't do any envelope except the ones shown on their printer driver software which is not much help. I have tried printing from envelopes that come close but it is certainly not an adequate solution because I loose control of exactly where something prints on the envelope.
     
    LADesignerGuy, Mar 17, 2019
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