installing Brother suite for MFC-J680DW

Discussion in 'Printer Discussion' started by Floyd, Apr 13, 2018.

  1. Floyd

    Floyd

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    I am getting error message "Object reference not set to an instance of an object" when trying to install the software suite. (eg ControlCenter4.mfp). I tried the solution on the brother website to delete BroLog files and folder, but there is not one created.
    I am running as admin. OS is win7 with sp1 updated.
    I tried updating JAVA. I cleaned registry with CCleaner. I uninstalled using Brother uninstaller and removed all other printers. I manually removed all registry entries re: Brother printers and other printers.
    I tried copying the installed program files from a different PC with Win7, thinking the program may overlay on itself, but it did not work either.
    Any ideas would be appreciated!
     

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    Floyd, Apr 13, 2018
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