Lexmark MX511 issue after firmware update

Discussion in 'Printer Repair' started by Hinnerk, Sep 12, 2018.

  1. Hinnerk

    Hinnerk

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    Hi,

    first of all I'm not a native speaker so please apologize any difficulties to express what I really mean.

    Bought a used Lexmark MX511 and it worked all fine. I upgraded the firmware to the latest version. All went fine, but after the first reboot after updating the printer says:

    "toner cartridge empty, 0 pages left" (this is my translation of the original german error message, not the actual message.)

    It says additional [88.38] which is the error code, I assume.

    Funny enough the toner cartridge was at 80% before the firmware update.

    Any help?

    Hinnerk
     
    Hinnerk, Sep 12, 2018
    #1
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  2. Hinnerk

    ruffin

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    Try OEM Lexmark brand Toner. Seems many manufacturers have precluded use of non-Oem with firmware updates. Definitely so with ink cartridges. Not sure about toner.
     
    ruffin, Sep 12, 2018
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