I am using MS Access to manage data and create various reports that are sent to the a printer.
When sending the Ms Access reports to the Lexmark Pro5500, it prints everything correctly except the graphics (.jpg, or .gif).
The printer DOES print text in appropriate formatting (font, size, and color).
The printer DOES NOT print color or B&W images.
If the very same image are put into a MS Word document they print correctly.
This problem does not occur on any other (color or b&w) printer on our network.
Has anyone else experienced a similar problem?
Any ideas where to search for a solution?
This is my first time on this forum.
Thank you
Doug
When sending the Ms Access reports to the Lexmark Pro5500, it prints everything correctly except the graphics (.jpg, or .gif).
The printer DOES print text in appropriate formatting (font, size, and color).
The printer DOES NOT print color or B&W images.
If the very same image are put into a MS Word document they print correctly.
This problem does not occur on any other (color or b&w) printer on our network.
Has anyone else experienced a similar problem?
Any ideas where to search for a solution?
This is my first time on this forum.
Thank you
Doug