MX310 - i cant reset ink levels

May 12, 2010
i have reset the ink levels successfully before howeve rthis time im not having any luck, i have spent ages searches and trying other methods but im having no joy. I cant see any chip reseers available for these cartridges. Does anyone know of another way to try and reset these carts?

here is the procedure i followed below, however when it went into factory mode it never got as far as showing 'idle' on the lcd display.

1. Disconnect the power cable
2. Connect it while holding down the power button
3. With the power button still down, press twice the "Cancel/Stop" red button
4. Release the power button
5. The printes turns into a kind of factory mode...(wait for about 10 seconds, utils it says "Idle")
6. Press the ">" (next to the "OK" button) once."Shipping Mode 3"
7. Press the "OK" button.
8. Press "OK" again for "Without cleaning"
9. A test page will print..
10. Open the cover, like you are about to change the cartridges.
11. Disconnect the power cable again.
12. Take out both cartridges.
13. Close the cover.
14. Connect the power cable once again.
15. Turn the printer on.
16. Now just put the cartridges back...

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