My printer no longer will print letter size envelopes on my Officejet 4500 Desktop printer

Apr 28, 2018

I have a HP Officejet 4500 Desktop printer that I have used for a few years connected to my HP laptop running Windows 7.

Up until a few days ago, I was able to print 8 1/2 x 11 sheets of paper and 9 1/2 x 4 1/2 letter envelopes with no problem. But now for some reason, my printer will not print the envelopes. I load the 4 1/2 edge into the paper try as always but now it just seems to jam. I have checked the front and the rear of the printer for paper jams but I do not see any.

Any help that you can give me with this will be greatly appreciated.

Thank you

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