OfficeJet 7140xi Error Scanner failure

Joined
Feb 23, 2009
Messages
1
Hi,

I have a officejet 7140xi which had been working great until now.
now when i print i get a Error message on the scanner saying "Scanner failure turn power off then on again".
i went to HP's site and did the recommended action of resetting the printer but still can't solve the issue. i can't make any copies because the scanner bar doesn't move.
is there a way to fix this?
i'm very mechanically inclined. can i buy a part and fix it?
i really like this officejet and don't want to have to replace it.

thanks
Dwight
 

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