Hi,
I have a officejet 7140xi which had been working great until now.
now when i print i get a Error message on the scanner saying "Scanner failure turn power off then on again".
i went to HP's site and did the recommended action of resetting the printer but still can't solve the issue. i can't make any copies because the scanner bar doesn't move.
is there a way to fix this?
i'm very mechanically inclined. can i buy a part and fix it?
i really like this officejet and don't want to have to replace it.
thanks
Dwight
I have a officejet 7140xi which had been working great until now.
now when i print i get a Error message on the scanner saying "Scanner failure turn power off then on again".
i went to HP's site and did the recommended action of resetting the printer but still can't solve the issue. i can't make any copies because the scanner bar doesn't move.
is there a way to fix this?
i'm very mechanically inclined. can i buy a part and fix it?
i really like this officejet and don't want to have to replace it.
thanks
Dwight