OfficeJet 7140xi Error Scanner failure

Discussion in 'Hewlett Packard' started by Dwight, Feb 23, 2009.

  1. Dwight

    Dwight

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    Hi,

    I have a officejet 7140xi which had been working great until now.
    now when i print i get a Error message on the scanner saying "Scanner failure turn power off then on again".
    i went to HP's site and did the recommended action of resetting the printer but still can't solve the issue. i can't make any copies because the scanner bar doesn't move.
    is there a way to fix this?
    i'm very mechanically inclined. can i buy a part and fix it?
    i really like this officejet and don't want to have to replace it.

    thanks
    Dwight
     
    Dwight, Feb 23, 2009
    #1
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