Officejet 7410 Problem - Fixed??

Discussion in 'Hewlett Packard' started by Gander, Feb 12, 2009.

  1. Gander


    Feb 12, 2009
    Likes Received:
    I have an officejet that was working fine - which suddenly shut down and resisted all efforts to make it work. Could not turn on or off - just got a blue screen that said something like "HP Imagine". Suddenly the lack of warratny became glaringly obvious. HP Help desk was useless although they were willing to take my money for a remote help session or sell me a refurbished model, or sell me a new power supply. At that point I determined I would never buy another HP printer again.

    I had left the printer powered up, and went looking for a new printer over the internet. Strangely - after a day or two to recuperate, with the power on - it reset itself and started to work again.

    The first time this happened was several months ago. Happened again this week - and the solution seems to be "try cycling the power on/off a couple of times, leave it plugged in for a day or two" and maybe it will re-boot itself.

    Not the most satisfying of solutions - and this second time I did buy a new backup printer anyway.
    Gander, Feb 12, 2009
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