Problems with Ricoh SG 7100DN and Paper jam

Discussion in 'Ricoh' started by Anna, Aug 21, 2017.

  1. Anna

    Anna

    Joined:
    Aug 21, 2017
    Messages:
    1
    Likes Received:
    0
    Hello

    I hope someone can help me. One week ago I had a paper jam after that printer said the paper transport belt is dirty (Err 57000). I cleaned the belt and the error message was gone. Now I wanted to print something. The printer starts printing the picture for about 10cm as usually and suddenly the paper stops moving while the printer is still printing. After a while the printer says there is a paper jam. I tried it several times it's always the same. He starts printing and moves the paper as usually and then he stops moving the paper

    What could be the problem?
     
    Anna, Aug 21, 2017
    #1
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.