Samsung C1860FW: color pages blank, b/w ok

Oct 2, 2022
Hello everyone and thanks in advance for your help and suggestions. I have a Samsung C1860FW multifunction color printer. Two weeks ago all color prints came out blank, no problem with grayscale. Toner is full, I tryed different printer drivers, same problem from Windows, Android, iPhone. Even just coping a document from the printer itself. Already did a factory reset (service menu, clear memory, it doesn'treally factory reset - network setup was kept). Trafer belt is OK (otherwise grayscale would not be OK), toner cartidges original and full. Problem started suddenly, no lightened color prints or else. Every print set as "color" comes out white, same print in grayscale is ok.

Really no clue.

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question