I am assuming that the ipaddress of the printer and scanner are the same. Without that I am in a world of pain. I read on line for people having this issue it is just a question of matching up the ipaddress with the scanner - nothing more.
First, I tried a universal scan system (
www.hamrick.com) and it worked on my EPSON 4530. It was not a hardware problem for the scanner.
So I ran the ipconfig command from the Windows 10 command line and got the default gateway address (someone online called it your router's address?) to be 192.168.0.1. Then I ran a printer check program on my Epson 4530 printer and got again the gateway address to be 192.168.0.1 and the printer ipaddress to be 192/168.0.100.
Well this did not make any sense. I discounted the two zeros at the end of the printers ipaddress and thought how could the address of my router and printer be the same? They just could not be! Each had the address 192.168.0.1. but, they did not, of course. I thought that my printer address was 192.168.0.1 (by dropping the two 0's), but in reality it was 192.168.0.100.
I worried that maybe the scanner was not properly named and the system could not find it, but the name that I used SCANNER1 and the ipaddress was 192.168.0.107. That of course did not work and gave me the scanner error in the first place.
I then ran the option to scan for frequencies on my system and it found SCANNER2 at 192.168.0.100. Which is exactly what the tests of ipconfig and the printer test were telling me.
There was the problem. After ruling out what the software test told me was my printer ipaddres; I assumed it was an error; now software for the scanner ran a frequency scan and found my printer at guess what: 192.168.0.100.
It works now.
This was an awful long way around to get the answer.
That is the solution.
Respectfully,
Lou Reed
