Brother HL-3140CW No Paper Error

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Oct 20, 2023
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I have a Brother HL-3140CW. The tray is full of paper, but when i try to print from that tray, the printer panel shows "No Paper". It doesn't jam, it just doesn't feed. When I feed from the manual feed tray, the printer works fine. I have cleaned all the pick up rollers for that tray, but no luck. i have come accross this video with the same problem, but it is for a different printer model and the mechanism is different:

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Does anyone have a solution for my printer model or any other suggestions?
 

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