HP duplex printing issue

Discussion in 'Printer Repair' started by leesome, Oct 16, 2020.

  1. leesome

    leesome

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    I am using an Officejet Pro 8020.

    I use office 365 Publisher to create booklets.

    The printer software is up to date.

    When I try to print my booklet, which is on A4 paper and the printer set to A4 paper, flip on short side, print on both sides it does print. But some of the even numbered pages are often too close to the edge of the paper or even off the edge. It is always page 16 of a 20 page booklet.

    On the pc screen the booklet is lined up correctly and I have done this for many years without problems untill I have started using this printer.

    We have three pcs, all on windows 10 using this printer and the results are the same from all of them.

    Any ideas?
     
    leesome, Oct 16, 2020
    #1
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