HP Officejet 6500A Plus black ink smears

King Mustard

King Mustard

Joined
Jan 6, 2012
Messages
8
We purchased a new HP Officejet 6500A Plus e-All-in-One Printer (E710n) printer 5-6 years ago.

For a few years, the printer has had an issue printing using black ink.

eb_6500a-smear1.jpg

We only use standard A4 paper.

We've tried the Clean Printhead and Align Printhead Tools on the printer itself.

Any ideas?
 

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