Issues with refilled HP cartridges on HP Officejet 6500A Plus

Jun 17, 2017
WIN_20170616_18_17_43_Pro.jpg WIN_20170616_18_19_06_Pro.jpg Hello,
I recently refilled my HP cartridges on the above printer at a third-party shop, Cartridge Express. I put them in and now the printer will not print any color! It used to print no color AND black ink when I first installed it, but it started to print the black now, so the problem is just the color. Also print quality took a hit, there are white streaks in my printing. It also prints REALLY slow when attempting to print color.

I heard some rumors that HP deliberately did this so we wouldn't use refills, is this true?

Is there anything I can do? I've tried cleaning and aligning the printhead to no avail, if that helps.
Thanks is where i printed the pink image.
Last edited:
May 30, 2017
You need to full reset your printer. Turn off your printer and unplug the power card, now wait for a few minutes. Then re plug power cord and turn on your printer. Then follow the setting in the control panel of the printer. Now try printing if the problem persist? Buy a new cartridge from HP.

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question