Hi everybody,
I recently realized a problem on our MFC-L3770CDW (firmware info below).
I scan to PDF and set the output page size to A4 / Letter / Legal.
The resulting PDFs all have a wrong page size and the content is cropped top, bottom, left and right.
For the comparison table below, I scanned 2 different documents, single side, single-page PDF, 300dpi, color.
Notice, that the resulting PDF files all have an incorrect page size set (and obviously also some parts missing).
For A4, there's the additional quirk that different documents produce different page sizes. I suspect that thepage size setting is ignored and "auto" is used instead.
To be 100% sure, I verified the PDF page size using pdfinfo on linux and acrobat reader on windows.
This happens with all output formats (PDF, PDF/A, XPS...).
I reset the printer to factory defaults, but no change. I suspect a bug in the firmware.
Anyone experience the same or better yet, has a solution?
Firmware
MAIN ZD2307031905
SUB1 1.60
SUB5 1.00
I recently realized a problem on our MFC-L3770CDW (firmware info below).
I scan to PDF and set the output page size to A4 / Letter / Legal.
The resulting PDFs all have a wrong page size and the content is cropped top, bottom, left and right.
For the comparison table below, I scanned 2 different documents, single side, single-page PDF, 300dpi, color.
Notice, that the resulting PDF files all have an incorrect page size set (and obviously also some parts missing).
For A4, there's the additional quirk that different documents produce different page sizes. I suspect that thepage size setting is ignored and "auto" is used instead.
selected page size | real page size document 1 | real page size document 2 |
---|---|---|
A4 (210 × 297 mm) | 579.6 x 824.4 pts 204.47 x 290.83 mm | 579.6 x 822.96 pts 204.47 x 290.322 mm |
Letter (8.5 x 11 inches) | 594.72 x 774.72 pts 8.26 x 10.76 inch | identical to document 1 |
Legal (8.5 x 14 inches) | 594.72 x 822.96 pts 8.26 x 11.43 inch | identical to document 1 |
To be 100% sure, I verified the PDF page size using pdfinfo on linux and acrobat reader on windows.
This happens with all output formats (PDF, PDF/A, XPS...).
I reset the printer to factory defaults, but no change. I suspect a bug in the firmware.
Anyone experience the same or better yet, has a solution?
Firmware
MAIN ZD2307031905
SUB1 1.60
SUB5 1.00