New ET-15000 ADF Failing. What Next?

Joined
Oct 21, 2016
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4
I could use some advice.

The automatic document feeder on my brand new ET-15000 from Amazon doesn't work. It repeatedly fails to feed the first document of a small stack. Even when it gets going it usually fails after a few pages. Nothing jams, it just doesn't start to feed, or occasionally stops moving the sheet after a few inches.

Amazon has 30 day returns, so I could just send it back and get another one. What's the chance that one will work OK?

Or I could give up now, go back to a Brother all-in-one, and live with constant ink cartridge purchases. Ugh.

Any advice would be welcome, especially from folks with ET-15000s.
 

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