Problem installing LBP6650dn on Win7 puter

Discussion in 'Canon' started by spikey, Oct 30, 2012.

  1. spikey

    spikey

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    When I bought this printer, I had massive problems getting it to work on a Windows 7 Pro machine. Now I need to get it working instead with a new Win 7 Home Premium machine, and I'm getting nowhere fast ...

    Following the Quick Setup Guide, I load the software disc, which does not auto-start. When I find the drive, right-click it and select "Install or run program from your media", I get a CD-ROM Setup warning

    "Could not start setup under the current environment. Check the start condition of setup"

    A support ticket into Canon says they should get back to me in 4-5 working days :rolleyes:

    If anybody has succeeded in getting this printer installed on a Win 7 machine, I'd be really grateful if they'd share the secret of their success ...
     
    Last edited: Oct 30, 2012
    spikey, Oct 30, 2012
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  2. spikey

    spikey

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    Now sorted - after three phone calls to Canon:rolleyes:
     
    spikey, Oct 31, 2012
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