Problem with dot matrix - faded one side

Joined
Nov 6, 2018
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I have a dot matrix printer(STAR). Suddenly it started printing only the left side of the page normally and the right faded. I have reinstalled the drivers, try on another pc, but nothing happens. It is significant to say that the ribbon is new and works fine to other printer. if you want specific details answer me.

I would appreciate your help.
 

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