Scanning crashes PC - Brother MFC-L3770CDW

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Jul 24, 2019
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1
Hi Everyone,
I've been bothered by my new printer stated above. Since I had the Brother printer, every twice or third time I scan the computer freezes, and the only way is to restart the computer. I've searched many forums and I haven't come across discussions about this issue. Brother support wasn't much help either. I suspect it could also be a software issue but I'm no expert.

Hopefully, someone has any ideas on how to fix my issue.

Thanks!
 

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