the printer doesn't recocnize the new genuine cartidge

Discussion in 'Brother' started by ly712ig, Sep 30, 2012.

  1. ly712ig

    ly712ig

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    I bought a new genuine cartidge for my hl 2130. Before i replaced the toner, i turned off the printer as oppose to the manual. Therefore the printer doesn't recognize that the toner is new. What should i do?
    help please.
     
    ly712ig, Sep 30, 2012
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  2. ly712ig

    printerink

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    I think you have to reset your printer

    Fallow those step to do the same thing as me:

    Open the front panel.
    Turn off the printer
    Hold the ‘go’ button while turning the printer on.All panel lights should be on.

    Release the ‘go’ button.

    Press the ‘go’ button 2 times.

    Pause.

    Press the ‘go’ button 5 times.
    The toner light should be off.

    The paper light should be on or flashing.

    Close cover. The ready light should be the only light on.
     
    printerink, Oct 8, 2012
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  3. ly712ig

    Laser Tek

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    Location:
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    First thing you need to try is to reset the printer. Turn printer off and unplug it. Wait for around 30 seconds before you plug it again.

    When this fail, I guess you have to clean some printer area that is connecting with the cartridge you've bought.

    If unfortunately, none of this work, this should mean that you've bought a defective cartridge and you have to ask for a replacement from the store you've bought it from.
     
    Laser Tek, Jun 7, 2013
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