When I try to download logs from my BizHub C280 machine using KONICA MINOLTA Data Administrator V4 Log Management Utility, I get the message "The log format is not correct. (9205)". I don't know what is the reason for the inability to download the data. I have four C280 machines and one C250i. The same configuration everywhere, but I can't download them from the two C280 machines.\nProbably the cause of one thing is disk replacement - the only difference I could figure out.\n\nI checked, among others\n- configurations,\n- ROM versions,\n- Certificates,\n- disk capacity.\n\nand at the suggestion of a service technician, I turned on the following option, reset the device and turned it on again.\n\n[Security Settings]> [Security Details]> [Job Log Settings] is set to [No] in the [Administrator Settings] on the Control Panel\n\nDoes anyone have an idea how I can download logs from these two devices?