I can print and scan a document while sitting on my computer as printer is connected wirelessly to my home network. What I can,t do is to copy a document from my computer. In my start menu I just see epson connect printer setup,epson scan setting, epson scan, and user guide in a folder named epson. The first 2 start installing software which is already installed. I don't know why do I see these two in start menu. Under another folder name epson software i see software updater and even manager. So bottom line is that I can't see anything giving me the option that I can copy from my computer.