HP 4650 All-in-One Inkjet Stays off line since the recent updates


Joined
Jan 14, 2021
Messages
4
My HP 4650 inkjet All-in-One worked remarkably well up to 30-days ago when two updates happened - Now the printer cannot be found by the devices - The printer remains offline - I can go through the Wi-Fi setups, reinstall the printer software etc. - It may print one job then goes off line never to print again - Prior to the upgrades within System Preferences (macOS) the printer dialogue box would show print queue, supplies, and open scanner option - After the upgrade the scanner option disappeared - I had to download and instal the HP-Print-Smart software to scan docs - This worked for a few days then hasn't worked since - Does anyone have a fix this? - The printer is about 3 years old recently out of warranty so I get limited help from HP. Any suggestions?
 
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Joined
Jan 14, 2021
Messages
4
I set the printer as the default restarted it and it printed from the print queue - Thereafter the scanning feature would not open - I'm not familiar with the process to set a default device to the printer - Where can I get these steps?
 
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Joined
Mar 24, 2019
Messages
129
Under control panel, printers and devices, a list of all devices will be shown, you can also type "Printers and Scanners" in the search box next to the Start button. Select your device and check its functionality.
 

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