Toner not adding

Sep 10, 2015
I have a MP C4500 that needed new toner. When the new toner was put in the machine it tries to load the new toner. While it is trying to load the toner there is a clicking noise and then nothing happens and I'm back to square one. I've power cycled the printer, checked that the toner is in correctly, cleaned the sensor on the machine and the toner bottle...I am out of options, has anybody else ever run into this problem before?

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